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Pilothouse wrote:Snowboards could you let me know who you contacted at Gopro as I would like to get hold of a couple of these please? Thanks Pilothouse.
mwmw wrote:Are you a beta tester for GP?
flareside wrote:If you look closely, those yellow rings are injection molded plastic that match the original black ones. Chances that these are genuine is fairly good as changing colors is easy if you already have a mold but for anyone else to create a mold from scratch to do this would be cost prohibitive.
Maybe it's time to change your approach. Stop calling the CS people who have been told nothing and try the home office. Finding someone in marketing or product development might get you a lot further.
Pilothouse wrote:Thank you for contacting GoPro support. Unfortunately, those rings are not GoPro products. They are made by a third party dealer,
Ifti wrote: Yes, but how likely are they to injection mould a different colour just for a single customer? That seems like a lot of expense etc just to supply one customer with a yellow frame for free.
Ifti wrote: It's also strange how the OP will not provide the CS Reps name either. I mean, these reps are there to deal with customer issues. That's what they are paid to do. Why would 1 customer be so concerned about the workload of one CS Rep at GoPro. Also strange how this one CS Rep is the only person who knows about the yellow rings and all the other reps know nothing about it.
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